Request for manual review – 403 PERMISSION_DENIED: Your project has been denied access

Hello,

I am unable to use the Gemini API because my project is returning the following error:

403 PERMISSION_DENIED
“Your project has been denied access. Please contact support.”

I have already completed the recommended account verification steps:

  • Age verification completed
  • Phone number verified
  • 2-Step Verification enabled
  • Created a new Gemini API key and tested it directly without any third-party application

The API key is recognized correctly. For example, requesting an unavailable model returns a normal model-specific error, but requesting an available Gemini model returns:

{
“error”: {
“code”: 403,
“message”: “Your project has been denied access. Please contact support.”,
“status”: “PERMISSION_DENIED”
}
}

The same project is also shown as “Unavailable” in Google AI Studio.

Could you please manually review the project/account and restore Gemini API access if possible?

Project ID: hermes-gimini

Thank you.

Hello @yumou ,

Even with standard account verifications completed, automated security evaluations currently restrict unbilled Free Tier access for this project.
Free Tier access cannot be manually enabled for this account. To restore API access, you can add prepayment credits or link a Google Cloud billing account in Google AI Studio to unlock standard API tier quotas: https://aistudio.google.com.