Request for manual review — 403 PERMISSION_DENIED — Project gen-lang-client-0160045917

Gemini API
1

Hi, requesting a manual review for my Gemini API project.

Project ID: gen-lang-client-0160045917
Account: h…@gmail.com

Every generateContent call returns 403 PERMISSION_DENIED with the message
“Your project has been denied access. Please contact support.” This happens
with freshly created API keys under the same project, and the free tier
appears unavailable.

Context: this is a legitimate small business account for an AI consulting
agency in Colombia. The account was created around Sept 5-9, 2026. While
debugging a chat integration a few days ago I sent a short burst of test
requests, which may have triggered an automated abuse flag. This was normal
development testing, not abuse — the integration serves a simple website
chat widget with rate limiting already in place.

Could you please review and restore free-tier access? Happy to provide any
additional information needed.

Thank you.

2

Hello @Hunzaia ,

Getting a 403 API error response and / or seeing “Unavailable” next to your project in AI audio indicates a flag has been placed on your account. To proceed:

  1. If you’re on the free tier with no billing attached, please try the below steps:

  2. Check Model Availability & Rate Limits:

    • Ensure that the model you are requesting is available on your current plan. For example, not all models are available on the free tier. You can verify model availability, quotas, and limits on the AI Studio Rate Limit dashboard.

  3. Ensure you have completed age verification by navigating to Google Account Age Verification and verifying date of birth in Google Account Personal Info.

  4. Complete Phone Verification and turn on 2-Step Verification (2SV) on the Google Account associated with your project.

  5. Once age, phone and 2sv are configured, retry your request or create a new API key in Google AI Studio.

  6. If completing these steps still does not restore access (or if using a model requiring a paid tier), you might want to consider adding prepayment credits directly in Google AI Studio and/ or attaching a Google Cloud Billing account in the Google Cloud Console. Please note this will mean you lose your free tier quota.