Hello,
My Gemini API access was automatically downgraded from Tier 3 to Tier 1 without any action on my part or prior warning. This is now causing production-level outages. I am on a postpaid account that had no billing issues or unpaid invoices. I added some funds manually to go into prepaid mode, which changed my tier status to tier 3 again.
Additional context:
- My project was on Tier 3 for some months
- I was downgraded automatically to Tier 1 with no notification
- No billing issues or unpaid invoices.
What I’m requesting:
- Immediate restoration of Tier 3 access given active billing and stable prior usage
- Clarification on why the automatic downgrade occurred
Billing ID: 01EEA0-AAE28D-BF2C99
Project ID: gen-lang-client-0093210870