| My primary OS is [Windows/Mac/Linux] and I’ve tested on Chrome/Brave and an iOS/Android phone. | Provides the technical context needed to reproduce the issue. |
|---|---|
| 3. Steps to Reproduce | 1. Go to https://aistudio.google.com/ on any device/browser. 2. Observe the page load |
| 4. Expected vs. Actual Result | Expected Result: The Google AI Studio UI should load fully and allow me to create an API key or a new prompt. |
| Actual Result (Crucial Detail): The homepage interface briefly flashes on screen for less than a second before automatically redirecting me to the ‘Available Regions’ page. | |
| 5. Proof of Troubleshooting (The Selling Point) | I have already tried the following steps (all failed): * Cleared all cache/cookies. * Confirmed I am in the United States and my account is 18+. * Tried accessing with a brand new Google Account. * Tested on multiple devices (PC & mobile). * Tested on multiple networks (home Wi-FI/Mobile data). |
Hello, thank you for escalating the issue. To speed up the troubleshooting process, I have captured the HAR file (network logs) showing the flash-and-redirect. Please let me know the secure channel (private message, secure email, or upload link) where I can send this file to the engineering team.
Hi @Cara_King , Welcome to AI Forum
I was able to reproduce your issue. This redirection often happens if your previous Google AI Studio session or tab was closed while you were on the ‘Available Regions’ page.
To fix this, please ensure your previous Google AI Studio tab is closed, or manually navigate that open tab to the main homepage before trying the link again.