URGENT: AI Studio redirects to “Available regions / age requirements” despite being in UK and over 18

Gemini API
1

Hi team, I’m in the United Kingdom (supported region) and my DOB is 1985 (over 18). When I try to open https://aistudio.google.com I’m redirected to the “Available regions for Google AI Studio and Gemini API” page.

What I tried: incognito, cleared cookies, different browser, disabled VPN, tried mobile hotspot, checked Google Account home address + DOB, checked payments profile country.

Can you advise how eligibility is determined (IP/IPv6/billing profile) and how to resolve?

Screenshots attached + timestamp + ISP info.

3

Hi @Apexcarefoundation ,

Apologies for the delayed response. Thanks for reporting this issue. Could you kindly check if you’ve verified your age (18+) on your Google account’s personal page? Also, please ensure that your account is not managed by a school or company, and confirm whether it’s restricted by a Family Group administrator.

If the issue continues, you can report any access-related problems using the official link here: [Report IP problems - Google Search Help]

Thanks.