Hello,
I am located in Italy, which is listed as a supported region for Google AI Studio. However, every time I try to open aistudio .google.com (both in Chrome and Chromium), I am automatically redirected to the Gemini API / available regions page.
I have already tried:
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Different browsers (Chrome, Chromium, incognito mode)
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Clearing cache and cookies
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Logging in with the same Google account on multiple devices
But the issue persists.
Is this a known bug? How can I get access to AI Studio in a supported region?
Thank you.
Hi,
Welcome to the AI forum!If you’re experiencing issues, please try the following steps:
Account Age:Confirm your Google Account birthday is accurate and you are verified as over 18.
Network Test:Disable Wi-Fi on your phone and try accessing the site using only mobile data to rule out home network issues.
Disable VPN/Proxy:Turn off any VPN, proxy, or services like Apple’s Private Relay.
IP Location:Verify your public IP address’s geolocation accurately reflects your current country.
Also Check if you are using a Google Workspace account, as it may have restrictions.
If the issue continues, please inform us.