Hello,
I am writing to report a sudden and critical access issue with Google AI Studio that started today/yesterday.
I am being instantly redirected to the “Available Regions for Google AI Studio and Gemini API” documentation page, with the message indicating I may not meet the age requirements or may not be in a supported region.
This is a recurring bug that I have seen reported by others in this forum.
My Credentials & Usage:
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Location: Phoenix, Arizona, United States (Supported Region).
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Age: I am well over 18 (Born in 2003). My Google Account reflects the correct birthday.
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Prior Usage: I have been successfully using Google AI Studio without any issues since February 2024. The block began suddenly.
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Network: I am using a standard home laptop/desktop connection with no VPN or proxy enabled.
Troubleshooting Steps I Have Taken:
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Attempted access in Incognito/Private mode.
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Cleared all browser cache and cookies (for all time).
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Verified my Google Account’s Country/Region is set to the United States.
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Verified my public IP address is correctly geolocated to the US.
I suspect my account has been incorrectly flagged by the system, as my circumstances match other reports of this “Available Regions” redirect bug.
Could a support engineer please investigate the status and permissions of my Google Account?
Thank you for your assistance.