URGENT COMPLAINT: Unjustified 7-Day Restrictions on Google AI Pro Account – Immediate Resolution & Refund Requested

Google Antigravity
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Dear Google Support Team,

I am writing to file a formal and serious complaint regarding my Google AI Pro subscription. The Antigravity feature on my account has repeatedly been placed under a 7-day restriction, which is completely unacceptable for a premium, paid tier.

I use this service strictly within the bounds of standard professional operation and have not violated any terms of service or usage policies. As an IT Manager, I rely on stable access to these tools for my daily technical and management workflows. Having my access arbitrarily blocked for a week at a time without cause or transparency is a severe disruption to my work.

I am paying for a premium service that Google is currently failing to deliver. Therefore, I demand the following actions immediately:

  1. Immediate removal of the current 7-day limitation on my account.

  2. A detailed explanation of why this false flag is continuously triggering on a legitimate, paid account.

  3. A full refund for my current Google AI Pro subscription billing cycle, as the service provided has been critically defective and unusable for its intended purpose.

I expect a prompt and satisfactory resolution to this issue. If this cannot be resolved at your tier, please escalate this ticket to a supervisor immediately.

Sincerely,

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You will not receive answer. Just go to play store and contact support there for refund. And switch to another tool..

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and you will not receive a refund

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Nah, i receive full refund. You must contact support on play store. I successfully received a refund on all 3 accounts where I paid for the subscription. But I’m in the EU, I don’t know how the rights are set in your country.:grinning_face_with_smiling_eyes:

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How did you get it? I wrote to them in Spain (UE) and they still hasn’t respond me for 2 weeks and then “scaleted” the refund request ‘cause I paid yearly, since end of February I think it was.