My production app was auto-downgraded from Tier 2 to Tier 1 with an active billing account and a positive prepaid balance. Now getting 429 RESOURCE_EXHAUSTED, breaking production.
This matches the widespread billing-sync bug reported since late May 2026
(see thread /130702). I qualify for Tier 2 (cumulative paid + >3 days since first payment).
I submitted the rate-limit form on 2026-06-23 with no response (12+ days).
Can a moderator DM me so I can share my Project ID and Billing Account ID privately for a manual tier re-sync?
@Vincent_1 please DM directly with your project id and billing account id to look into this.
@Nabila_Babar thanks. My account can’t send DMs on here (no messaging option available), so posting what I can publicly:
- Project ID: lateral-origin-485613-..
- Issue: auto-downgraded Tier 2 → Tier 1 despite active billing + positive prepaid balance; now 429
RESOURCE_EXHAUSTED in prod.
- Tier 2 eligibility: cumulative paid + >3 days since first payment.
- Rate-limit form filed 2026-06-23, no response (12+ days).
Happy to share the Billing Account ID through an official support case rather than the forum. Can you either enable DMs on your side or point me to a case link/ID? Thanks.
I sent you an invite on Linkedin since I cannot DM here, if that’s okay for you.
@Nabila_Babar still on Tier 1, production still affected. I filed the official “Gemini API Quota and Billing Cap Increase Request” form on 2026-06-23 and got zero response in 3+ weeks. If that form goes nowhere, what is it even for? My forum account can’t DM (no messaging option).
Could you share an email or official channel where I can send the account details privately for the re-sync? Ready to send everything the moment I have an address.
Hey, still getting 429 errors, I have active customers to serve. Any help? This is getting very tiring