Request for Manual Review – Gemini API Project Restricted / Billing Tier Unavailable

Gemini API
1

Hello Google AI Developers Community,

I am a developer trying to use the Gemini API for a small personal development project.

My Google Cloud project ID is:

agile-skyline-509003-..

The project currently shows:

  • Billing tier: Unavailable
  • Project status: Restricted

When I make a Gemini API request, I receive:

403 PERMISSION_DENIED
“Your project has been denied access. Please contact support.”

The project and API key were created recently, and I have not been able to use the Gemini API.

My intended use is to develop and test a real-time voice translation application for communication with overseas clients.

Could someone please help review this project and explain why API access has been restricted?

If possible, I would appreciate having the project reviewed for access to the available free tier.

Thank you.

2

Hello @we_wells ,

Getting a 403 API error response and / or seeing “Unavailable” next to your project in AI audio indicates a flag has been placed on your account. To proceed:

  1. If you’re on the free tier with no billing attached, please try the below steps:

  2. Check Model Availability & Rate Limits:

    • Ensure that the model you are requesting is available on your current plan. For example, not all models are available on the free tier. You can verify model availability, quotas, and limits on the AI Studio Rate Limit dashboard.

  3. Ensure you have completed age verification by navigating to Google Account Age Verification and verifying date of birth in Google Account Personal Info.

  4. Complete Phone Verification and turn on 2-Step Verification (2SV) on the Google Account associated with your project.

  5. Once age, phone and 2sv are configured, retry your request or create a new API key in Google AI Studio.

  6. If completing these steps still does not restore access (or if using a model requiring a paid tier), you might want to consider adding prepayment credits directly in Google AI Studio and/ or attaching a Google Cloud Billing account in the Google Cloud Console. Please note this will mean you lose your free tier quota.