I get it, maybe the popularity wasn’t expected, or people abusing the APIs wasn’t thought through, or the system to handle the models wasn’t designed well enough.
But seriously, as a paying customer, I want the service I was promised.
Why not try rotating the quotas with weird numbers like 7, 13, or 21 hours so people can actually get stuff done?
Right now, my tool says I have to wait 136 hours and 32 minutes for “Claude Opus 4.6.” That’s a really long time, even for a chess player like me!
I’d really like to use it sooner.
Could you please check my account settings on your end, push the issue to support, and get this fixed?
Thanks,
Brian
PS: If you need any additional information, please message or email me.
I feel like they will need to refund everyone affected or this will become a legal matter. As they cant simply tell us one thing and then do another for something we paid for.
Unlike the US, Britain is very strict when it comes to consumer law. Very.
Oddly, I asked Gemini for advice, this is a brief summary it provided:
Potential breaches of UK Consumer Law
Consumer Rights Act 2015 (CRA):
Description (Section 36): The delivered service (5+ day reset) failed to match the advertised product (5-hour reset).
Satisfactory Quality (Section 34): Severe and extended wait times render the digital service defective.
Unfair Terms (Part 2): Contract clauses allowing the provider to arbitrarily and significantly degrade service levels are legally unfair and unenforceable.
Consumer Protection from Unfair Trading Regulations 2008 (CPUT)
Misleading Actions/Omissions: Advertising specific access quotas while hiding or failing to disclose the risk of extreme throttling.
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience this has caused. We have escalated the issue to our internal teams for a thorough investigation. You can follow the updates in the main thread.
Im already looking at Claude and since Google still havent made any statement or fixed anything I will give Claude a go for a month to see how that one stands.
Hi Brian, where do you get this overview from that you got in the screenshot? All I see is what Im told inside Antigravity but what you got is very useful
In AG, top right hand-side, next to the user profile–>settings cog–>Open Antigravity User Settings–>Models (then screenshot)
I tend to use the CLI tool to keep an on-going record of my quotas usage and long refresh times, just in case there are legal proceedings.
Honestly, I would prefer just to be able to do the final few bits of coding my chess engine with strong models and have less hassle with the quotas (which I find a BIG waste of my valuable time).
Cheers, Brian
The current status of my Google AI Pro subscription quotas (UK times):
A few days ago, I received a 4-5 day data limit. I thought maybe it was because I’d been working intensely. After that period ended yesterday, I started using it again. Then, after the latest update, this happened: Just 6 hours ago, my Cloud Sonnet data quota was at 40% (and 60% in the Pro version, which renews every 5 hours). 6 hours later, I logged back into the app and, incredibly absurd, it happened again:
I received the 4-6 day data limit again. What could be the reason for this? How can my limit run out on its own? Am I paying for the Pro version to only use it for 4 days a month? This is ridiculous. Things have gotten completely out of hand after the last two updates. I’m thinking of canceling my subscription. This is truly absurd, and if Google doesn’t fix this, they will lose subscribers.
I spoke with a Google One live support representative, actually two in the last week. I even verified my identity. But to encounter this problem again in just one day is crazy. The representative I just spoke with said they handle Google One, not Antigravity. Why then do you offer the Antigravity subscription through Google One instead of AI Studio?