Dear Google AI Support Team,
I am writing to report a critical issue with my Google AI Pro subscription and Antigravity quota management that is preventing me from using the service I am paying for.
Account Details:
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Subscription: Google AI Pro (active )
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Issue Start Date: January 22, 2026
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Expected Reset Date: February 1, 2026, 3:36:33 PM
Problem Description:
I am experiencing a 10-day quota lockout in Antigravity, which contradicts the advertised 5-hour refresh cycle for Google AI Pro subscribers. According to the Pro plan benefits, my quota should reset every 5 hours. Instead, I have been locked out since January 22, 2026, with a reset date showing February 1, 2026 - a period of approximately 10 days.
What I Was Doing When Locked: I was performing a deep code analysis of a local repository (D:\code\claude-code-system-prompts) when I received the following error message:
“You have reached the quota limit for this model. You can resume using this model at 2/1/2026, 3:36:33 PM. You can upgrade to the Google AI Ultra plan to receive the highest rate limits.”
Expected Behavior: As a Google AI Pro subscriber, I should experience:
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5-hour quota refresh cycles
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Higher rate limits than free tier users
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Maximum wait time of approximately 5 hours if quota is exceeded
Actual Behavior:
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10-day lockout period (similar to free tier weekly limits)
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Unable to access Antigravity despite active Pro subscription
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Effectively being treated as a free-tier user
Troubleshooting Steps Already Taken:
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Verified my Google AI Pro subscription is active
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Cleared Antigravity cached authentication data using:
Remove-Item -Recurse -Force "$env:USERPROFILE\.antigravity" -
Signed out and back in to Antigravity
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Confirmed my account settings show “Your Plan: Google AI Pro”
Impact: This issue is severely impacting my development workflow. I am paying for a Pro subscription specifically to avoid long lockout periods, but I am receiving the same (or worse) experience as free-tier users. This makes the Pro subscription unusable for its intended purpose.
Request:
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Please investigate why my Pro subscription is not providing the advertised 5-hour refresh cycles
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Reset my quota immediately so I can resume work
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Provide clarification on whether this is a known bug affecting multiple Pro users
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Ensure my future quota limits follow the correct 5-hour refresh schedule
I have seen reports from other Pro subscribers experiencing similar issues (4-10 day lockouts instead of 5-hour resets), suggesting this may be a systemic problem with the quota management system.
I appreciate your prompt attention to this matter, as I am currently unable to use the service I am paying for. Please let me know if you need any additional information to investigate this issue.
Thank you for your assistance.
Best regards,
Tarek