Dear Google AI Support Team,
I am facing a critical backend sync issue with my account. I have successfully claimed and activated the Google AI Pro plan (18-months) offered through Jio. However, Google AI Studio and Google Labs are not recognizing my active subscription.
The system is treating me as a free user and blocking all my video generation access.
(Note: As a new forum user, I can only upload 1 image per post. I am attaching the proof of my active Google One AI Pro subscription here. I will upload the screenshots of the API and Video generation errors in the replies below).
It is 100% clear that my active Jio AI Pro subscription has not been synced with my developer/API profile in your backend. Could you please investigate and manually sync my subscription status?
Thank you.

