Failed to list models: permission denied

Hi everyone,
When I access Google AI Studio with my private account (based in Poland), I see the error:
“Failed to list models: permission denied”
After about 1 second, I’m redirected to: Available regions for Google AI Studio and Gemini API  |  Google AI for Developers

Any ideas on how to fix this?

2 Likes

Hi @kubamus, Welcome to the forum!!

I have already escalated this issue earlier with the team. I will follow up on this.

Thanks for reporting.

1 Like

Hi, same problem here, i have 2 accounts, one for professional use and one for personal use (the one i respond with) and they both have the same configuration but i can’t access AI Studio with my personnal but i can with my pro account so i don’t really understand why :confused:

1 Like

same issue for me started yesterday. Same error, same redirect.

1 Like

Hey folks, Thanks for reporting. Let me follow up on this.

1 Like

I have the same issue. The access it is from Portugal.

same !Failed to list models: permission denied.

Same issue here. I tried it on phone, firefox and chrome, but always with the same result. Even using VPN from Opera did not help.

me too, accessing from Germany with the free account.

Hi. Same problems for me here in Spain while using my personal google account.

I am having the exact same issue, from the UK. I have tried this in different browsers, cleared the cache and checked that my account is listed as over 18, any help would be much appreciated, thankyou.

that is not the solution, please wen readings one need to understand each word with that’ one can understand where the masage is going and where the masage is comings, not by being disrespectful, I know is not being easy but not one almost every body, please read and understand. thanks

same issue, but from sweden and neither my accounts work

I have the same problem, from 2 of my accounts.

Same issue from Singapore. Worked fine two days ago, now it’s just not working.

I am experiencing an issue with Google AI Studio. It was working fine on January 27, 2025, but today, January 28, 2025, I am unable to use it. When I try to access the platform, I receive the error:

“List models failed”

After that, I am redirected to a page about available regions and age restrictions. However, my country (Serbia) is listed as an available region, and I have also successfully verified my age (18+). Despite this, the issue persists.

“Modified by moderator”

I have tried:
:check_mark: Refreshing the page
:check_mark: Clearing cache and cookies
:check_mark: Logging out and back in
:check_mark: Using a different browser
:check_mark: Checking my internet connection
✓ Using Vpn
None of these steps have resolved the problem. Could you please assist me in resolving this issue?

Thank you for your help.

I have the same issue in Germany

i have the same error here and only on this account any fix on this?

Same issue here. Account doesn’t need verification and everything was working up until this morning. Now I cannot access

Two of my students had the same problem.
They were able to solve it by confirming their age in their Google account.