AI Studio shows "Failed to list models: permission denied"

Hello,

My Google AI Studio account can open the website, but when I open the Apps page or my shared app, it shows:

“Failed to list models: permission denied. Please try again.”

The page may also show “Page not found” for the app.

I have already tried:

  • Using a normal Chrome browser
  • Signing in again
  • Checking the network connection and proxy
  • Opening the AI Studio homepage successfully

Please check whether AI Studio model access or app access is disabled for my account.

Account: 1.....@qq.com
Country shown in Google account: Singapore
App ID: 97fa75a6-1764-4c8d-924c-2f2e6098273d

Thank you.

Hi @laoli, We have recently rolled out a mandatory age verification initiative across signed-in customers globally, Accounts that have not completed explicit date-of-birth/identity verification should do so by navigating to [Google Account Age Verification](https://myaccount.google.com/age-verification) or verifying date of birth in [Google Account Personal Info](https://myaccount.google.com/personal-info)."

Also, disconnect any VPN, proxy, or iCloud Private Relay and access AI Studio directly.

Make sure you are accessing AI Studio from one of the [supported regions](https://ai.google.dev/gemini-api/docs/available-regions)

After completing these steps, please try again in a few hours, If you still face issues, please let us know.