My project “Default Gemini Project” (ID gen-lang-client-0514756…, project number 95480213…) was suspended for a generic ToS/AUP violation. Every API call returns HTTP 429 RESOURCE_EXHAUSTED with quota 0.
I filed an appeal that was acknowledged on June 2, 2026 (ticket KWAEON4MDM4QADRIK4LGJUBCDM) with a promise of a decision within two business days. It has now been over three weeks with no decision, despite two email follow-ups (June 20 and June 23) to google-cloud-compliance@google.com that received no response.
I am a paying customer (Google AI Pro) and this is fully blocking my business. Could a Googler please look into ticket KWAEON4MDM4QADRIK4LGJUBCDM and provide a decision? Thank you.