[BUG REPORT] internal error occurs when a video is uploaded

Google AI Studio
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1

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Tried several times and this bug occurs constantly

Is this a bug?

Current plan: Google One AI Pro

Model: Gemini 3 flash preview

2

Hi @HifumiMizuhara

We are investigating this

Will update this thread once its resolved

3

Kindly give us an update. When will this issue get resolved ?

4

Hi

This should now be resovled, Can you re-test uploading a video

5

Not working

Model - Gemini 2.5 pro

6

Kindly revert back on this

7

Hey Brother, Kindly Give us a update regarding this

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Hello, I am keeping an eye on the Google I/O, and thank you all for making Google AI Studio such a good tool.

However, the video interpretation fails also on the newly released model Gemini 3.5 Flash.

9

Hi

We are still working on resolving the issue with video interpretation

i will update this forum once its been resolved

10

Thanks for being patient!

Keep on your good work on Gemini and AI Studio. It’s impressive!

11

Not sure if that falls under this post but today I also started to encounter a bug where AI Studio can’t count tokens of attached videos, regardless if they are freshly uploaded or existing ones added from my Google Drive

12

It’s not working at all on accounts with paid AI Pro/Ultra plan. Works fine on Free tier accounts. The issue has been persistent for over a month - since AI Pro/Ultra integration with AI Studio

13

It’s been more than a month or so. When will you guys resolve this issue ??

14

As this issue has been ongoing for more than a month now, I was wondering if the team might have an ETA on a potential fix?