[Billing / Tier Bug] Account Auto-Downgraded from Tier 2 to Tier 1 – Project Number: 5712802468

Gemini API
1

Hello Google AI Dev Team,

My project was automatically downgraded from Tier 2 to Tier 1, despite maintaining an active Cloud Billing Account in good standing and meeting the cumulative spend criteria.

This issue is resulting in immediate 429 RESOURCE_EXHAUSTED rate-limit errors and false quota caps on active API workloads.

Could you please inspect the project details below and trigger a manual re-sync/restoration to restore Tier 2 limits?

  • Project Number: 5712802468..

  • Previous Tier: Tier 2

  • Current UI Status: Tier 1

  • Billing Account Status: Active / Linked

Thank you for your assistance with getting this re-synced!