Auto-downgraded from Tier 2 to Tier 1 — billing account active

Hi,

I’m experiencing an unexpected tier downgrade on my Gemini API project.

Issue:
My project was on Tier 2, but it has been automatically downgraded to Tier 1
without any action on my part.

Details:

  • Billing account: fully active, no payment issues

  • No changes made to project settings or usage policies

  • No notification or warning received prior to downgrade

Impact:

  • Rate limits are now restricted to Tier 1

  • This is affecting my production app which relies on the Gemini API

What I’m requesting:

  • Restoration of Tier 2 access

  • Clarification on why the automatic downgrade occurred

I’ve seen several similar reports in this forum
(e.g. threads from March–April 2026) and it appears to be a known issue
on Google’s side. Appreciate any help or escalation.

Thank you.

I encountered the same serious issue. After a couple of days during which it had moved from Tier 1 to Tier 2, I noticed a sudden downgrade back to Tier 1, resulting in 429 errors.

Here is my project ID: projects/752209978…

I hope you can resolve this issue as soon as possible! It’s also crucial to understand whether and how this could happen again in the future: I’m building a service based on the Gemini TTS API, and I need to be sure that something like this doesn’t happen again. Otherwise, I’ll have to look for alternative services that are more reliable than yours.

Hi @yu_yu , @Luigi_Frangiamone - I experienced the exact same bug. I reported it on Google’s Issue Tracker. It would help if everyone could upvote the issue and leave comments:

https://issuetracker.google.com/issues/516559263

Why am I tagged here?

We are encountering the exact same problem! All our products that our clients use are down as well… MAJOR impact on our business and revenue… @Mustan_lokhand PLEASE HELP! gen-lang-client-04076847..

I’m encountering the exact same problem.
My project was suddenly downgraded to Tier 1 despite satisfying the billing conditions.
Here is my project ID.
@Mustan_lokhand Please help me restore it to Tier 2.
Project ID: gen-lang-client-0856325868