Billing setup fails with OR_BACR2_59 — stuck in admin/no-account catch-22

Gemini API
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1

I’m trying to set up billing for the Gemini API in Google AI Studio to move from free tier to paid tier, but I’m completely stuck:

  1. Billing setup fails every time at the final step with:
    “Billing setup can’t be completed. We were unable to set up your account. [OR_BACR2_59]”

  2. When I contacted Cloud Billing Support (via the Billing Assistant chat), I was told:
    “I am unable to assist you since you are not an administrator on any Billing Account. Please contact the administrator of the billing account in question.”
    This doesn’t apply to me — I have never had a Billing Account, I’m trying to create my first one, and I’m the only person on this account.

  3. I was then pointed to the “GCP Account and Resource Recovery Request” form, but that form is explicitly for regaining access to a resource I previously had access to, which also doesn’t apply — I never had a Billing Account to lose access to.

So I’m stuck in a loop with no valid support path.

Details:

  • Payments profile: Individual, United States
  • Payment method: Bank account (Checking, ending 559), verification appears successful
  • Error occurs immediately after clicking Submit on the billing setup form
  • Tried different browsers, same result

Could someone from the Google team please help route this, or explain what’s actually causing OR_BACR2_59 in this case? Happy to share my Project ID and screenshots if needed.

Thank you.

2

Thanks for letting us know, this is now fixed.

3

I am still having the same problem it is not fixed for me.

4

Hi, can you help me because I’m facing the same problem?

5

I also have the same problem.

6

We are experiencing the same problem and are unable to contact Google in any way.

7

Same problem here as well

8

Same here trying to create google cloud billing address.

9

Hello, could you please help me with it? I’m facing the same issue. Thank you very much!

10

same issue, please help

11

I’m trying to activate the Google Cloud Free Trial. My payment method has been successfully verified and Google Cloud has already processed the ₹2 verification transaction, but billing setup fails at the final step with OR_BACR2_59. My international and online card transactions are enabled. Please check the billing-account creation error on Google’s side.

12

I’m having the same issue

13

Hello Everyone,

DM’ed you for more details, please check.

14

Same issue here, not fixed yet.

15

I’m having this problem and urgently need it resolved, please. Can anyone help me?

16

Exactly same thing is happening with me. I need it urgently within today. Please help to fix this issue.

Edit - My issue has been fixed, I did the following steps.

  1. Made a new google account and enabled two factor authentication.
  2. I opened incognito window in chrome browser.
  3. Then I went to console.cloud.google.com and went to claim the credits.
  4. There, it asked me for the address and other details and I made sure that the address here is same as the billing address of the card which I used. Other details such as name should also be same.

After this I simply followed the remaining procedure and the issue was resolved.

17

i also have the same problem

18

Hello Everyone,

Please try the below steps from Troubleshoot Google Cloud signup issues:

  • Pay any outstanding balance on your existing Google Cloud or other Google accounts. If AI Studio shows “Another payment profile has an issue”, click “Visit Cloud Console to diagnose” and make the payment the Cloud Console asks for.
  • Enter your name and billing address exactly as your bank or card issuer has them, and use a standard credit or debit card that allows international and recurring payments.
  • Turn off any VPN or proxy, then retry the billing setup in an Incognito window.
  • If it still fails, contact Cloud Customer Care through the Account suspension inquiry form.