Allowlist request: full Google image + video generation suite on Vertex AI (project iruka-edu-startup)

Hi Google AI Team,

Requesting comprehensive allowlist access to Google’s image and video
generation models on Vertex AI for our production preschool learning
platform. We do not have an enterprise support contract, so posting
here per the standard channel.

Project details

  • Organization : IruKa Edu (Vietnamese preschool ed-tech)
  • GCP Project ID : iruka-edu-startup
  • Region : us-central1 (with global endpoint for preview models)
  • Endpoint : global
  • Billing : Enabled — ~₫6,057,131 remaining · 50 days (Google Startup credits)
  • Vertex AI API : Enabled
  • Service account role : Vertex AI User (roles/aiplatform.user)

Models requested

Image generation (current + next-gen)

  • gemini-3.1-flash-image-preview (Nano Banana 2)
  • gemini-3.1-flash-lite-image-preview
  • gemini-3-pro-image-preview (Nano Banana Pro)

Video generation

  • veo-3.1-generate-preview
  • veo-3.1-fast-generate-preview

Image editing / segmentation

  • virtual-try-on-preview
  • vertex-image-segmentation-001

Use case

We are building IruKa Edu, a Vietnamese-language preschool learning app
for children ages 3-6. Generated visuals are used for:

  1. Educational backgrounds for phonics, counting and vocabulary games
    (teacher-approved themes: farm, forest, kitchen, playground).
  2. Story illustrations rendered from teacher-authored prompts
    (Vietnamese folk tales, everyday moral stories).
  3. Rewards and stickers earned by children after completing lessons.
  4. Short 6-8 second video clips for lesson intros (Veo).
  5. Character consistency across a series of lesson images
    (Nano Banana Pro use case).

Content policy:

  • All prompts are curated by licensed Vietnamese preschool teachers.
  • Zero photos of real people, likenesses, or NSFW content.
  • Zero user-generated prompts from children.

Expected volume: low-to-medium, hundreds to low-thousands of images
per day at production scale.

Current status

  • Gemini 2.5 / 3.1 text models work correctly on the same project.
  • gemini-2.5-flash-image (Nano Banana GA) works via global endpoint.
  • All preview image + video models above return HTTP 404 :
    “Publisher Model … was not found or your project does not have
    access to it.”
  • Confirmed correct configuration: global endpoint, active billing,
    Vertex AI API enabled, correct IAM role.

Why via forum

We are a small startup on Google Startup credits, without an
enterprise support contract or account executive. Following the
standard Vertex AI community path documented in prior allowlist
threads (e.g. topic 172302, 141489, 144784).

Thank you for considering our request.

Best regards,
Dao — CEO, IruKa Edu

Hello @Ng_c_Dao_Vu ,

For issues related to the Vertex AI API, please contact your sales representative if you have one. Otherwise, you can find more relevant assistance on the Google Cloud Forum.