Dear Google Support Team,
I am writing to report an issue regarding my recent upgrade from AI Pro to AI Ultra.
The upgrade has been completed successfully on my account, and billing appears to reflect the new plan. However, my usage limits have not changed and still correspond to the previous AI Pro tier. This significantly impacts my ability to use the service as intended under the AI Ultra plan.
Given that this is a paid upgrade, I kindly request an immediate review and resolution of this issue. Please verify that my account has been fully transitioned to AI Ultra, including the correct limits and entitlements.
If any additional steps are required on my end, please inform me as soon as possible. Otherwise, I would appreciate a prompt fix or a clear explanation of the delay.
This matter is urgent, as I rely on the upgraded limits for ongoing work.
Thank you for your immediate attention.
Kind regards,
Michael
I’ve been posting this nonstop for like a week. Short version : follow the guide, should be back online hopefully sooner than 12 hours. thats the best i got, i’m not google, just a peer who doesn’t have time for downtime.
good luck.
[DOZENS OF USERS WORLD WIDE NOW ON MULTIPLE FORUMS HAVE VERIFIED THIS GLOBAL TEMPORARY RESET PHENOMENON HAS BEEN HAPPENING SINCE THE 20TH AROUND MIDNIGHT AND NOON PACIFIC TIME USA, IT IS CAUSING FOR SOME A RESET TO 7DAYS FROM 5HOURS AND OTHERS A RETURN TO 5HOURS FROM 7DAYS! IT IS ESTIMATED TO OCCUR POSSIBLY EVERY 12 HOURS! FOLLOWING THIS GUIDE WILL KEEP YOU IMMUNIZED FROM THE 7DAY SECURITY FLAG BUT IT WILL NOT WORK IF YOU ARE SIMPLY AT TOO MUCH WEEKLY USAGE : THIS ERROR HAS PERSISTED FOR 4 WEEKS NOW AFFECTING USERS ACROSS THE WORLD : MODS PLEASE STICKY THIS! ]
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If you don’t see updated timers yet - ensure your default system browser has one profile and one google login and that it matches the ai pro/ultra account you are using in antigravity. You can use chrome canary for example and set that as default system browser so that you don’t have to remove chrome profiles and also so you can still access personal/workspace emails, docs, drives, and other use cases. This will probably work with other browsers, personally i use my normal chrome one account one profile one login and use edge and firefox for all my other accounts business, but the chrome canary method can work as well.
i don’t believe even a full reinstall should be necessary - at worst case, reboot your computer.
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If you have other software that requires default browser to be linked to a different account, i would suggest to be very careful! Close antigravity, change your default browser, perform your signin for whatever other software thats necessary and then change your default browser back to the one with only the matching antigravity ai pro/plus account before launching antigravity. also - when browsers update and windows does updates, this can possibly change your default browser, thats pretty much all the major notes!
If you’ve followed the process and still see no change - you can also try a more aggressive approach, removing any additional community extensions from antigravity, uninstalling antigravity, clearing the multiple cache folders in userdata/.gemini userdata/.antigravity and appdata/roaming and appdata/local/programs, rebooting and reinstalling (not as administrator). if you haven’t installed the chrome extension for antigravity you can do this as well.
If that still doesn’t work you may be an edge case scenario! Please drop a message and i will gladly provide tailored assistance for your questions.
NOTE FOR MAC USERS : You will probably have to check your Settings/Accounts for your Mac OS and make sure you only have one Google account there, since its a bit different out there.
Feb 19 : Gemini 3.1 Pro Released.
Feb 25 : 1.19.5 Antigravity Released. (Patient Zero, Start 7+day Error)
Feb 26 : Gemini 3.1 Flash Image Released.
Mar 03 : Gemini 3.1 Flash-Lite Released.
Mar 04 : First Wave of Lockouts. (7 Days after Feb25)
Mar 11 : Second Wave of Lockouts. (7 Days after Mar4)
Mar 16 : Duct Releases Community Workaround.
Mar 18 : Third Wave of Lockouts. (7 Days after Mar11)
Mar 20/21 : Google Pushes One Time Refresh.
Mar 24 : Expecting Fourth Wave of Lockouts.
Mar 31 : Expecting Fifth Wave of Lockouts.
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