Account/API Key suspended - Contestation submitted on Aug 6th with no update (

Gemini API
1

Hi everyone and Google Support Team,

My account was suspended/blocked from accessing the Gemini API back on August 6th.

On the same day, I submitted the official appeal/contestation form detailing the incident. The sudden rate-limiting/block was caused by an initial setup test in my webhook automation workflow, which unexpectedly sent multiple rapid requests.

What I have done since:

  1. Completely fixed the webhook logic and infrastructure on my side to enforce rate limits and eliminate duplicate requests.

  2. Verified that all incoming traffic is now strictly within the allowable rate limits.

Since it has been over a week with no update or resolution email, I would kindly ask if a forum moderator or team member could help escalate/review my appeal or provide guidance on the current status of my account.

Note: I am happy to provide the associated account email or reference case ID privately if needed.

Thank you for your time and assistance!

2

Hello @Pulsar_Sky_AI ,

I have DM’ed you for more details.

3

Hello @Pulsar_Sky_AI ,

Thanks for your patience, Project id imobiliaria-5046.. is now reinstated.

4

I received an official notification from Google stating that my account was released/unblocked, but when attempting to access it, the system still displays the block message. I request a manual synchronization/correction of the account status, as access has not been restored as stated.

5

Hello @Pulsar_Sky_AI ,

Our records indicate that your project imobiliaria-50..... and linked billing account 013A32-24CD7A-..... are fully active and in good standing.

  • Test making an API call with your existing setup to verify if access is restored.
  • If the request fails, generate a new API key at https://aistudio.google.com/app/apikey associated with project imobiliaria-5046... and test with the new key.
  • If you still face issues, let us know.