Access Denied on Google AI Studio/Gemini API for Specific Account Only (Working on other accounts)

Helllo everyone! I am encountering a critical ‘Access Denied’ issue when trying to use Google AI Studio and Gemini models on this specific Google Account.

Observed Errors and Behavior:

  1. The service constantly returns the error: “Gemini API rejected access” and “Cannot load Gemini models.”
  2. I am often redirected to a region/age verification page, even though the information is correct.

Context and Troubleshooting Steps:

  • Account Specific: Access works perfectly fine on all my other personal Google Accounts using the same machine and network connection.
  • History: This account was fully functional and working correctly until approximately one month ago.
  • Environment: I have confirmed that my region and age settings are valid. I am not using a VPN, and the problem persists across all browsers (after clearing cache/cookies).

The issue looks like is tied to a permission or status error within this specific Google Account, preventing API access.

please help

Hi @John7 ,

Thank you for bringing this to our attention. We truly appreciate you flagging this issue, we will file a bug internally.

Hi @John7,
To help us troubleshoot this issue, could you please let us know the region you are working from and the tier you are using for this affected account ?