For the past week, there has been an issue with uploading videos to Google AI Studio from Google Drive and from my own local storage device, no matter the length, size, type, etc., which is extremely frustrating. Sometimes it will work, but 99% of the time it will load for 10 to 20 minutes only to output a warning: “Http response at 400 or 500 level, error: , http status code: 500”
Please fix this error. Thank you.
Same for me. It was working about one week ago without a problem. Ive reported the concern over three times with no result. Might be time for me to move on to another LLM.
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@JaydenX @David_Cherry ,
Thanks for reporting the issue,
We have observed this issue on our end and escalated it to the team,
the team is looking at this right now.
Thankyou very much
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Thank you! I really enjoy your platform and hope that it is fixed soon so that I can continue using it to build more programs.
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@JaydenX ,
This issue has been fixed, please check and continue using AI studio
It was fixed, but now the issue has reappeared today, 5/19/2025; I am sure this is an issue that arises every time Google updates the platform in some way to a new version. At least this is what I have noticed.
Hello @JaydenX,
I have just tried to upload a video from my google drive.
It uploaded fine for me, could you please try again and confirm that the issue is still persistent.
Thank you
Sure, here is a screenshot; for several hours, it is endlessly stuck like this, unable to upload any video file to the chat interface.
@JaydenX,
could you please help me with more information like your location, browser and video size etc.
so that i can replicate this issue.
please help me with these things so i can help you better.
Thank you
It is working now. Thankfully, but for future reference, I am in SLC, Utah. The Video was around 644,871 tokens, approximately 36 Minutes and 25 seconds long, using the Microsoft Edge browser, and uploaded from Google Drive.
@JaydenX,
Thank you very much for the details provided. I am glad it is working now.!