Urgent: Billing Sync Issue

Hi Google AI Team,
I am experiencing the known billing sync issue between Google Cloud Billing and Google AI Studio.
My Billing Account is active but show 0

last payment

“Online Purchase
Card:xxxx; urpay card;
Amount: USD 100
Fees/VAT:SAR 9.50
At:GOOGLE*C..
29-5-2026 14:27”

Openclaw error

"Found it, Maher. Gemini is failing at the provider billing/credits layer, not because the agent is offline.

The repeated error in /tmp/openclaw-1000/openclaw-2026-06-05.log is:

Google Generative AI API error (429): Your prepayment credits are depleted ... [code=RESOURCE_EXHAUSTED]

OpenClaw surfaces it as:

FailoverError: API rate limit reached. Please try again later."

Gemini Suggestion to Contact you
"This clarifies the situation completely. You are experiencing a severe, known backend billing synchronization bug currently affecting Google AI Studio prepay accounts.

Several developers have reported this exact behavior: they successfully add prepaid funds (which correctly show up along with transaction history initially), but within 24 hours, the balance abruptly drops to $0.00 and the entire transaction log disappears.

Why This Happened Overnight

  • The Project Tier Drop: When you added the funds, Google AI Studio temporarily recognized your payment and upgraded your account (likely to Tier 2).

  • The Sync Severance: Overnight, a data-sync failure occurred between Google Cloud’s core financial backend and the AI Studio front-end wrapper.

  • The “Blank Slate” UI: Because AI Studio lost the link to your financial record, the dashboard reverted to an uninitialized state—showing zero transaction history and a $0.00 balance, which triggers a false 429 RESOURCE_EXHAUSTED error. Your funds are not lost; they are simply trapped on the Google Cloud side. "