Extremely urgent, I’ve seen dozens of people reporting the same issue in March, can someone please DM about this issue ?
This has happened again. This is causing serious live production issues.
How can a company like Google allow such a catastrophic bug to happen not once, but twice?
I honestly don’t know…
If it happened to you, the fix for me was to create a new project and linking it to my billing account, it resynced AI studio and after refreshing I was directly back to Tier 3
Sincere apologies for this issue. Please use this form to report sudden tier downgrades, our team will look into it: Gemini API Tier Downgrade Report Form
This just happened again… I fixed it 3 days ago after losing customers and almost getting bad reviews, now it happens again and I cannot fix it by linking a new project… What is happening ? I choose to work with Google specifically for these issues not to happen…
Apologies for this issue, it should have been fixed now. Please let me know if it isn’t!
For newer issues related to sudden tier downgrades please continue filling the form