won 't load
Hi @user1656 ,
It appears this may be a temporary problem. Could you please try refreshing the page and let us know if the issue continues?
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I’ve tried everything, but the chat won’t load on my phone or PC.
Hi @user1656,
Can you please try these basic troubleshooting steps:
- Clear your browser cache memory.
- Ensure you have enough storage in your google drive
Let us know if you are still facing this issue.
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I tried both, my drive has 5 gigs of storage and I cleared my cache and the same thing is happening
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Storage is at 75% capacity — sufficient space available. Cache clearance proves ineffective. This issue has occurred previously and resolved spontaneously within 24 hours, confirming it’s a Google-side problem.
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Can you please comment the total token count for the chat window?
2 Likes
One has 72k tokens, another has over 400
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There’s a chat where tokens aren’t loading either, but you can type and save data.
Another workaround: scrolling all the way up to the beginning of the chat, then back down. Apparently this can re-trigger the token count to load.
Good evening. When can we expect a fix for the broken token counting in chat? This is critically needed…
Hello
welcome to the Forum!!
Could you please confirm if you are still experiencing this issue?
Thanks