For more than a day, when trying to generate a design, I get an error from the title topic. I tried to reset the cache, I tried to start a new project, but there is no effect.
“Something unexpected happened, and Stitch couldn’t complete your generation. Please try again in a moment.“
Hey @Nikita_Rozhnov thank you for bringing this to our attention. We sincerely apologize for the inconvenience. Although we previously released a fix, we are aware that some users are still experiencing this issue, and our team is actively re-investigating. In the meantime, I suggest checking your daily quota limit when the error occurs. You might also try starting a fresh project to see if that bypasses the issue.
hello! I checked the daily limit, even after a couple of days. I reset the cache and cookies, and the new project didn’t help either. It’s gone now for some reason, but it was once today.
Hey @Nikita_Rozhnov thanks for testing that out. It’s strange that the ‘new project’ fix isn’t working for you yet. Since our team is still finalizing a fix, please try a hard refresh or a short wait before re-opening your work. We appreciate your patience while we get this sorted!
I’m having the same issue
Hey @user4270, we are sorry for the inconvenience, our team is investigating the issue currently. The only temporary fix I can suggest right now is to start a new project or wait for a short while and try again(worked for some of the users). We’ll update you as soon as we can regarding the fix.
Same issue as others here, this error happens often and stitch is generally really slow. Tested on two accounts and two browsers, running into the same thing
Hey @maximmune We sincerely apologize for the inconvenience. we are aware that some users are still experiencing this issue, and our team is actively re-investigating.
I’m experiencing the same problem. I’ve created a new project, I tried a different browser. I even tried another Google account I have, which I’ve never before used with Stitch. Same problem with all of them. The count down (40 seconds, 30 seconds etc) goes all the way down to the last step where it gets stuck. Until I get this error after waiting a long time
Hey @AlexSand sorry for the trouble! We’re having a hard time replicating this bug, but the team is still investigating. Sometimes local factors like network stability play a role - in the meantime, could you try logging out and back in or switching networks? Please also let me know if this occurs in your other projects.
Yesterday, it worked fine again with a nrabdn new project. That was not the case previously. But at least I have one project now that is working.
Hey @AlexSand thank you for providing that additional information. I hope everything is working smoothly for you now.
Hi @RISHABH_CHAUHAN I am also continuously getting this reply, is there any update on the bug fix? If i export the files/code, then inport into a new project, does it fix it? “Something unexpected happened and Stitch couldn’t complete your generation. Please try again in a moment.”
