Request Veo API access review — project [gen-lang-client-0940129369] (Ultra subscription active)

Gemini API
1

Hello Gemini API team,

My project returns 403 PERMISSION_DENIED when calling Veo models via the Gemini API, even though other operations work normally on the same project.

Project details:

  • Project Name: Default Gemini Project
  • Project ID: gen-lang-client-09401293..
  • Project Number: 3029847428..
  • Account email: sup....@gmail.com
  • Account type: Personal Google account, Google AI Ultra subscription
  • Region: India

What works:

  • client.models.list() returns Veo models in the catalog
  • Google Flow (web UI) video generation works normally on this account
  • Other Gemini API models work on this same project

What fails:

  • veo-3.1-fast-generate-preview → 403 PERMISSION_DENIED
  • Files API upload → 403 PERMISSION_DENIED
  • Exact error: {“error”:{“code”:403,“message”:“Your project has been denied access. Please contact support.”,“status”:“PERMISSION_DENIED”}}

What I’ve verified:

  • Generative Language API is ENABLED in Cloud Console
  • Google AI Ultra subscription is active (Flow credits work)
  • API key is valid (models.list succeeds)

Relevant account history (disclosed proactively): This account was temporarily suspended on 2026-07-09 after a third-party automation tool triggered unusual-activity detection. I appealed, and the account was restored on 2026-07-10. I’ve since adopted rate-limited, careful usage patterns. I’m flagging this in case the current Veo/Files 403 is residual fallout from that action rather than a separate cause.

Could you please review this project and, if appropriate, restore Veo API and Files API access? Happy to provide any additional verification.

2

Getting a 403 API error response or seeing “Unavailable”/ PERMISSION_DENIED next to your project in AI audio indicates a flag has been placed on your account. To proceed:

  1. Check for banners / error callouts in the AI Studio Projects page & the Billing page.

  2. If the issue isn’t clear from the above, contact Cloud Billing Support.