Request to restore Gemini API access — “Your project access has been denied” (403 False Positive)

Gemini API
1

Hello team,

I am requesting a review and restoration of access to the Gemini API for the project listed below.

Could you please help review and manually restore access? Here are my project details:

Use case: Local knowledge base chatbot for internal use (team of 3 people, very low volume — less than 200 requests/day)

Project Name: projects/4669225915..

Project ID: app-support-hub

Model Used: gemini-3-flash-preview

Endpoint: https://generativelanguage.googleapis.com/v1beta/models/gemini-3-flash-preview:streamGenerateContent?alt=sse

Authentication method: API key

Error Log:

Plain text

403 PERMISSION_DENIED

{

“error”: {

"code": 403,

"message": "Your project has been denied access. Please contact support.",

"status": "PERMISSION_DENIED"

}

}

Thank you for your time and help!

2

Hello @Infinix_Hot ,

This is very likely caused by an issue which is currently only visible in Google Cloud console. We’re working to move visibility of this into AI Studio. To resolve this:

Open the Cloud console & select your project
You should see a banner which explains the issue / may allow you to appeal