Nana Banana Pro won’t generate at 2K/4K resolution (Tier 1 user)

Hello,
I’m a Tier 1 user in Cloud Console. I generate images in AI Studio using the Nana Banana Pro model.
It works fine at 1K resolution (1024×1024), but when I select 2K or 4K resolution, generation doesn’t start at all—the prompt doesn’t seem to be processed.

I have enough credits and I’ve tried different browsers, but the result is the same.
Is there a resolution limitation for Tier 1 users, or is this a model-specific restriction?

The same prompt works with other models. Has anyone experienced this or found a solution?

Hi @rcpylmz , Thanks for reaching out to us.

Could you please share the exact prompt you are using to generate images using Nano Banana Pro, along with any error logs? Additionally, does this happen in a new prompt window or when the context window is large?

Olá, tudo bem? Experimente fazer novamente após eliminando os caches, e se o problema persistir faz um print da tela se houver algum erro
Espero ter ajudado

Olá @ rcpylmz tudo bem? Eu fiz vários testes com Nano Banana figuras de 1k 2k 4k ou mais e gerou as figuras sem problemas.