Hello,
I’m unable to complete the prepay billing setup for my AI Studio project,
despite having an active, funded Cloud Billing account.
Details:
- Project ID: linkhubjin-automation
- Cloud Billing Account ID: 010073-955FE9-9E9D..
- API Key: LinkHubJin-Automation-Key (…gxgg)
- Current status shown in AI Studio: “Tier 1 · Postpay” with a
“Set up prepay” link that does not complete - The Cloud Billing account is Active, funded ($20), and correctly
linked to this project (confirmed in Cloud Console > Billing >
Account management > Projects linked to this billing account).
What happens: Clicking “Set up prepay” opens a modal that shows
“Loading payment settings…” and then either goes blank or silently
closes without completing. This happens consistently across attempts.
Troubleshooting already done:
- Confirmed Cloud Billing account is Active (not stuck in Processing)
- Confirmed project is correctly linked to the billing account
- Third-party cookies are allowed for google.com domains
- 2-Step Verification is enabled on the Google account
- Tried in a fresh tab, retried multiple times
Could someone from the team please manually sync the billing status
for this project? Happy to provide any additional info needed.
Thank you.