Manual billing sync request – “Set up Prepay” blank screen

Gemini API
1

I’m unable to complete Prepay setup in Google AI Studio.

  • A billing account is already linked to the project
  • Under Billing Tier it still says “Set up Prepay”
  • When I click it, the page freezes and shows a blank screen
  • Because of this the API is not working (prepay/credits related errors)

Project ID: gen-lang-client-03359174.. Billing Account ID: 01D5CA-D912E8-A0851.. I’ve already tried different browsers, Incognito mode, and clearing cache.Could a staff member please perform a manual billing sync so the Prepay setup works correctly? Thank you so much…

2

Hello @jesse_riley
could you please try again? If possible, sharing a video of the issue with us would be super helpful.

3

Hi, Thanks for reporting this issue.

If you are still facing this issue, could you please try reproducing it and share the HAR file with us to help us debug this?

Please find the steps here. Thanks!