Manual review needed: Gemini API access denied for academic Firebase project

Hello Google Gemini API Team,

I am requesting help with a Gemini API access restriction affecting my academic Firebase project.

Google AI Studio currently shows:

  • Project: Wood Identification App

  • Billing tier: Unavailable

  • Status: Restricted

When my Android application uses Firebase AI Logic with the Gemini Developer API, I receive:

403 PERMISSION_DENIED

“Your project has been denied access. Please contact support.”

I have already checked my Firebase configuration, including:

  • Gemini Developer API enabled

  • Firebase AI Logic API enabled

  • Firebase App Check configured

  • Firebase App Check Debug Provider successfully obtains an App Check token

The project is being used for a student capstone project at Pampanga State Agricultural University. The application is an educational wood-identification app that uses Gemini to analyze photographs and identify a limited list of 30 wood species.

This is a low-volume academic prototype and is not being used for commercial activity, bulk requests, scraping, or other automated high-volume usage.

Could you please review the restriction on this project and explain why its Billing Tier is shown as “Unavailable” and its Status as “Restricted”?

If the restriction was applied by an automated verification system, I would appreciate a manual review and restoration of eligible Gemini API access.

I can provide additional project information privately if needed.

Thank you.