Hi, requesting a manual billing sync for our project.
Project ID: gen-lang-client-0427584576 (name: ELUXIA CHAT BOAT)
Billing account ID: 01127C-496EBC-60B7FF (name: My Billing Account)
What happened:
Created a new Google Cloud billing account via the Try Google Cloud for free flow (card added for verification, $300 trial credit). Linked this billing account to the above project via Billing / Your projects / Change billing. This succeeded, the project now shows My Billing Account as linked, and the API keys page shows Tier 1 Prepay instead of Free tier.
Then went to AI Studio Billing, clicked Buy credits, selected 25 euros, payment method Visa on file. Clicking Continue gets stuck on an indefinite loading spinner and then silently resets back to the same dialog, no error shown, no charge made (confirmed balance stays at 0.00 and no transaction appears). Tried this multiple times over about 30 minutes, on a fresh page reload each time, same result every time.
Also tried the View credit summary link from Cloud Console billing How you pay page instead, that returns a 403 error page.
Net effect: because the project is now linked to a billing account expecting prepay funds instead of falling back to Free tier, all Gemini API calls now fail immediately with Your prepayment credits are depleted (429 RESOURCE_EXHAUSTED), this is worse than before linking, when Free tier at least worked with the normal 20 requests per minute throttle.
As a workaround I have disabled billing on the project for now (Billing / Your projects / Disable billing) to restore Free tier behavior while this gets resolved.
Could someone from the team manually sync the billing and prepay balance for this project and billing account, or advise what is going wrong with the Buy Credits flow? Happy to provide any other details needed.
Thanks!