Manual sync request: prepayment credits depleted (429) despite funded account

Hello Google team,

I am requesting a manual billing sync for my project. My Gemini API requests are failing with a 429 RESOURCE_EXHAUSTED error, stating that my “prepayment credits are depleted,” even though I successfully added funds to my AI Studio prepay balance over 48 hours ago.

Current State:

  • Project ID: `mercurial-weft-499500…

  • Billing Account ID: 019FF2-D2D0B7-D52…

  • AI Studio Billing Page: Shows my account as Paid Tier 1 with an available credit balance of $10.00.

  • The Error: Every generateContent API call fails with: “Your prepayment credits are depleted. Please go to AI Studio at https://ai.studio/projects to manage your project and billing.”

What I have already done:

  1. Linked the project to my active billing account in Google Cloud Console.

  2. Successfully purchased $10 in prepay credits (which shows as available on the AI Studio billing page).

  3. Waited over 48 hours for server propagation, but the API gateway still rejects the requests.

This appears to be the known synchronization issue between Cloud Billing and AI Studio where the API gateway fails to recognize the funded prepay balance.

Could an engineer please review the billing sync for project mercurial-weft-499500-a8 and manually restore the correct prepaid quota so I can resume using the API?

Thank you!

Hello Google Team,

I am requesting a manual billing sync for my project, as I am locked out of using the Gemini API due to the ongoing AI Studio prepayment synchronization bug.

Current State & Issue:

Project Name: SID-LLM-Inference

Billing Account ID: 01DBFD-DCAE3F-D61F…

The Error: In Google AI Studio, clicking “Setup prepayment” immediately throws an “Error during billing setup” toast notification.

The API gateway is failing to recognize the active credit state due to the frame-ancestors/CSP pop-up block on the AI Studio UI. Could an engineer please manually trigger a backend sync/cache refresh for this project so it correctly inherits the active credit status?

Hello Google team,

I am requesting a manual billing sync for my project. My Gemini API requests are failing with a 429 RESOURCE_EXHAUSTED error, stating that my “prepayment credits are depleted,” even though I successfully added funds to my AI Studio prepay balance over 48 hours ago.

Current State:

  • Project ID: magnetic-abode-501919-..

  • Billing Account ID: 011766-67835A-7D64..
    AI Studio Billing Page: Says prepaid required, but I have added the $10.

  • The Error: Every generateContent API call fails with: “Your prepayment credits are depleted. Please go to AI Studio at https://ai.studio/projects to manage your project and billing.”

What I have already done:

  1. Linked the project to my active billing account in Google Cloud Console.

  2. Successfully purchased $10 (which does not show as available on the AI Studio billing page). I do not want to add additional prepay as then I will no longer be on the free plan.

  3. Waited over 48 hours for server propagation, but the API gateway still rejects the requests.

This appears to be the known synchronization issue between Cloud Billing and AI Studio where the API gateway fails to recognize the funded prepay balance.

Could an engineer please review the billing sync for project magnetic-abode-501919-.. and manually restore the correct prepaid quota so I can resume using the API?

Thank you!

Hi Alex_Irving,

A bit of background:

Apologies for the very delayed response. I took a look at your account and found:

  • On 2026-06-16 your project moved from free to tier 1.
  • There were some requests before that which got 200 (OK) responses.
  • All requests after that got 429 errors.

This seems very unusual. Could you please confirm…?

  • Your current balance in AI Studio
  • What model you’re trying to call
  • How you’re trying to call it (SDK, REST etc).

Hi J_L_L,

Your project has been downgraded to tier 0 (free). You should check the following:

  • This could be happening because of an automated flag on your AI Studio account. You should check for banners / error callouts in the AI Studio Projects page & the Billing page.
  • This could also be happening because of a an issue with your billing account. You should log into the Google Cloud console and check for flags / warnings on your billing account.

Hello Google team,

I need a manual billing sync
for my project.

Project ID: noble-vine-462017-..
Project name: blessingn8n
Billing Account ID: 01CF6B-A2CA71-6E6F..

Issue: Every Gemini API request fails with:
429 RESOURCE_EXHAUSTED
“Your prepayment credits are depleted”

I have already:

  • Added prepaid credits :white_check_mark:
  • Billing account is active (Tier 1 Prepay) :white_check_mark:
  • API key is valid :white_check_mark:
  • Project is linked to billing account :white_check_mark:
  • Waited more than 24 hours :white_check_mark:

But the error persists.

Please trigger a manual billing sync
for my project.

Thank you.

caishen_blessing it looks like:

July 12: You added credits
July 13: All credits were consumed, we started returning 429’s again.

Quick general note on this thread:

There’s no such thing as a “manual billing sync”, I suspect this is a concept an LLM agent picked up somewhere & is now being reinforced by people asking for it. This is not something Google is able to do.