I’m unable to upgrade to a tier. not show upgrade button

I’m unable to upgrade to a tier. I met the requirements for tier 2. And I made enough payments in September and October to meet the requirements. Each payment was over $250. Please help me upgrade to a tier.

Hello

Welcome to the forum!!

Thank you for reaching out.
I recommend please connect directly with Google Cloud Billing support for assistance regarding your billing. They will be able to review your account details and clarify your problem.