Hi Gemini API Team,
My Gemini API access got disabled recently due to an alleged “Terms of Service violation,” and I’m hoping to get some guidance or escalation help.
What happened:
I’ve been using OpenClaw (a third-party automation tool) for personal experimentation with Gemini API. After some usage, my access was suddenly disabled with a ToS violation notice.
What I know so far:
- Contacted Google Support (Case: 7-2011000040892)
- Payment profile is confirmed normal, no billing issues
- This was not intentional - I was genuinely learning and exploring AI workflows, unaware that my usage pattern could trigger policy concerns
Why this is critical for me:
This is my only Google account, tied to all my work, projects, and daily services. Losing API access has completely blocked my development progress.
What I’m asking:
- Any insight on what might have triggered the flag?
- Can someone from the Gemini API team review my account status?
- I’m fully willing to adjust my usage to stay compliant - just need clarity on the boundaries
I apologize if I inadvertently violated any terms. It was never my intention, and I’m committed to following the rules going forward.
Thanks for reading, and any help would be greatly appreciated.
A developer who learned a hard lesson