Google AI Studio incorrectly blocks access despite US IP and valid account

Google AI Studio
1

Hi Google AI Studio team,

I am unable to access Google AI Studio on one laptop. The page redirects me to the “Google AI Studio and Gemini API available regions” page, suggesting a region/age/account verification issue.

However, I believe this may be a false positive or environment-specific blocking issue:

  • The same Google account works correctly on another laptop.
  • My current public IP resolves to the United States:
    IP: 198.65.3. …
    City: Los Angeles
    Region: California
    Country: US
    ASN/Org: AS29… America, Inc.
  • The United States is listed as a supported region.
  • This does not appear to be an account age or account verification issue, because the same account can access AI Studio from another device.

Please help check whether this IP, browser environment, or device/session fingerprint is being incorrectly classified as unsupported.

Affected URL:

Error/redirect page:
Google AI Studio and Gemini API available regions page

I can provide screenshots, browser version, OS version, and timestamp if needed.

2

Hello @liuliu_guo ,
This could be specific to your IP address. Please report it on our Report IP problems page. Suggested workarounds which may help for now:

  • Try temporarily switching to a different network (e.g. try with the hotspot from your phone if available).

  • Try asking your host for a new IP.

  • Trying switching between IPv6 / IPv4.