I am in the US but AI Studio keeps redirecting me to ‘Available Regions’ page

Google AI Studio
1

Hello Google team,

I am located in Michigan, United States.
My IP address is correctly detected as US, and I am using a personal Gmail account (not Workspace, not VPN, not proxy).

However, every time I try to access Google AI Studio, it redirects me to:

This happens:

  • With multiple different Gmail accounts
  • On different devices
  • On mobile data (5G hotspot)
  • On different browsers
  • After clearing cache
  • Even though the US is listed as a supported region

It appears my entire IP range or region is incorrectly flagged as “unsupported region”.

Please help check or manually correct the region flag for my account / IP.

Thank you.

3

Hi @Ying_Liu ,
Thanks for reporting this issue, we have an official way to report such access issues using this link.
Can you please report accordingly.

5

Thank you! I have submitted the issue.

6

Yeah, this just started happening to me a few hours ago out of the blue, when I had been using it yesterday just fine. will report.

7

Facing the same issue

9

same issue for me too

11

I already submitted the issue using the link you provided, but the problem remains.

Any other suggestion?