Gemini API billing account is stuck on Paid Tier 1 and service is paused after reaching the $250 cap despite meeting the usage requirements with Google Cloud credits.

Hello Google team,

My Gemini API billing account has been paused after reaching the $250 Paid Tier 1 billing cap.

My billing account has approximately $246 USD of Gemini API usage, which exceeds the documented $100 usage requirement for the next tier.

However, my usage is being paid using Google Cloud credits (Google for Startups credits) rather than direct card charges.

Could you please clarify:

  1. Do Google Cloud credits count toward Gemini API billing tier upgrades?
  2. Does the “first successful payment” requirement require an actual credit card charge, even when credits cover all usage?
  3. If my account is eligible, could you please review or refresh my billing tier so the Gemini API service can resume?

Billing account: blissio.ai Billing Account

Thank you.