[Bug] Upgrading to Pro breaks Video/Multimodal generation (403 Quota Error - Free tier works fine)

Google AI Studio
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1

AI Studio team.,You completely botched the Pro tier migration. Paying for your premium tier literally breaks the platform’s core multimodal features.

I just ran a side-by-side test:

  • Free Account: Uploads an .mp4, parses the video, and generates a response flawlessly.
  • Pro Account: Exact same file, exact same prompt. Instantly crashes with “An internal error has occurred.”

I dug into the network tab. Decoding the failing Pro request payload reveals the exact architectural fuck-up on your end:

[,[3,"per-user quota requests cannot use project-scoped features such as files"]]

Here is what your backend is doing: You are charging us for a Pro tier, putting us in a premium bucket, but your system is failing to resolve the quota scopes. It is trying to execute a “project-scoped feature” (the File API) using a “per-user quota” context. It hits a hard IAM clash and throws a 403.

The free tier bypasses this entirely and works perfectly. The fact that upgrading to a paid tier immediately locks developers out of uploading video and image context is a massive oversight.

Stop gating basic File API access behind broken billing scopes. Fix your quota mapping.

Attached: proofs.

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- and it decodes to [,[3,"per-user quota requests cannot use project-scoped features such as files"]]

4

I’m too facing this exact same issue, and it’s been going on for over a month now. I’ve raised queries about it, and while support said they are working on the problem, it still hasn’t been resolved. Don’t know how many days / months / years they will take to solve this problem.

5

They never gonna fix that, untill you yell on X or any better public platforms