I have a personal Google account and have been unable to use Google AI Studio for months due to a persistent ‘An internal error has occurred’ message. I have already deleted all of my Google Cloud projects to force a reset, but the problem remains. How can I get this issue escalated to a support team that can manually fix my account’s backend state?
welcome to the community,
to help us understand narrow down the issue,
can you tell us the general location?
and
were you able to use this with any other emails/accounts?
also
since you mentioned projects in gcp, what billing tier are you in ?
If you are asking about my physical location, I’m in North Western United States.
I don’t have other email accounts to try. This is my Google email that I’ve been using since the beginning of time…Google time, that is. This is just a personal account. Not business. I don’t have any billing tiers.