Critical: "An internal error has occurred" preventing use of Google Generative AI Studio

[Nikita]

Hello Google AI Team, I am consistently encountering an “An internal error has occurred” message when trying to use the Google Generative AI tool. This issue has been persistent for a while now. The full error message displayed is: “An internal error has occurred. Please retry or report in https://developers.generativeai.google/guide/troubleshooting” I have already tried the following troubleshooting steps without success: 1. Retrying/refreshing the page multiple times. 2. Checking my internet connection (it is stable). 3. Restarting my browser/application. 4. Clearing browser cache and cookies. This error is occurring on my , Laptop using the Chrome browser. I have attached a screenshot of the error message for your reference. Could you please investigate this issue? Any guidance or resolution would be greatly appreciated.

[Pooja_Kapse]

Hi @Nikita,
Could you please confirm if you are still encountering this issue ?