An internal error occurred - PERSIST

Google AI Studio
1

This is for sure not the first post regarding this issue. But I keep getting the error “
An internal error occurred” I have tried every discribt fix with no effect. What to do when the error persist???

3

Hi @Neli , Welcome to the AI Forum!!!

Thanks for reaching out to us. Could you please try the following steps:

  1. Hard refresh the AI Studio page or reopen it in a new browser window.
  2. Clear browser cache and cookies, then sign in again.
  3. Make sure you’re using a supported browser like Chrome.

Let us know if you are still experiencing the issue.

5

Hi Sonali,

Thanks for your reply.

I have tried all your suggestions several times, unfortunately it does not solve the error. So I don’t know what I can or should do?

7

@Neli, Could you please share the exact error message with a screenshot? This will help us investigate this issue effectively.

9

image
image784×1077 38.9 KB

1 Like
11

absolutely the same error occurs with me again tried everything

2 Likes
13

I have the same error

image
image847×1242 69.9 KB

15

Same issue on all three of my app projects. I thought the open window closed or I ran out of “credits” or something.

17

hi. i have same issue just rn. and the worst part is my project in last week is gone and get reset to 4 mounth ago.. can you please help fix the bug or else? thank you

19

halo, saya punya masalah yang serupa di google ai studio saya. saya kehilangan data di project penting saya tanpa ada pemberitahuan yang jelas. saya sudah melakukan saran yang diberikan seperti hard refresh, clear browser cache dan juga memastikan bahwa saya menggunakan browser chrome. tolong perbaiki bug yang mungkin ada dan kembalikan data terbaru saya selama seminggu ini karena ini hal yang penting, terimakasih