This is for sure not the first post regarding this issue. But I keep getting the error “
An internal error occurred” I have tried every discribt fix with no effect. What to do when the error persist???
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Hi @Neli , Welcome to the AI Forum!!!
Thanks for reaching out to us. Could you please try the following steps:
- Hard refresh the AI Studio page or reopen it in a new browser window.
- Clear browser cache and cookies, then sign in again.
- Make sure you’re using a supported browser like Chrome.
Let us know if you are still experiencing the issue.
Hi Sonali,
Thanks for your reply.
I have tried all your suggestions several times, unfortunately it does not solve the error. So I don’t know what I can or should do?
@Neli, Could you please share the exact error message with a screenshot? This will help us investigate this issue effectively.
absolutely the same error occurs with me again tried everything
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Same issue on all three of my app projects. I thought the open window closed or I ran out of “credits” or something.
hi. i have same issue just rn. and the worst part is my project in last week is gone and get reset to 4 mounth ago.. can you please help fix the bug or else? thank you
halo, saya punya masalah yang serupa di google ai studio saya. saya kehilangan data di project penting saya tanpa ada pemberitahuan yang jelas. saya sudah melakukan saran yang diberikan seperti hard refresh, clear browser cache dan juga memastikan bahwa saya menggunakan browser chrome. tolong perbaiki bug yang mungkin ada dan kembalikan data terbaru saya selama seminggu ini karena ini hal yang penting, terimakasih
I tried everything you mentioned. Still not working. Its really important to get this issue resolved.
I am getting the same error for almost a week now:
I have been working on a site within the AI Studio system for over a month and was getting some amazing results but since christmas I have not been able to do anything within my project, it constantly comes back with An Internal Error Occurred and has a retry button, it took me 46 clicks of the retry button to het it to change a font alignment (I was trying to test it on the most simple thing to see if it would work before trying to do something more complex).
I have tried every Gemini model I have access to 2.5F up to 3F and its always the same, I have tried it in edge, chrome, opera, firefox, with vpn, without vpn. I have cleared my cache, browser settings, logged out completely and still no change when i try to do some work on the site.
I am at the end of my rope and dont know what to do, who to contact.
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anyone got any advice on this as I have not been able to use the AI Studio since Christmas
I’m also facing this issue. One thing for sure is its project specific. Need Google to provide steps that can help us clear this error.
I also keep getting this error since last week, again and again. I already tried every possible solution, but “An internal error has occurred” persists…
How about you, guys? Any ideas? 
Yes I also suffer from it, it started two days ago, and nothing helps, even using another pc (that can’t have cache or cookies because i never used ai studio on it)
I also noticed that the chat also can’t be resetted anymore (in vibe code mode), everytime i reset the chat and then refresh the page, that same chat appears, even when i open it on another pc …
it looks like something is cached on google side. Even when I change the code manualy nothing updates. My trust in google starts to dissapear, maybe I need to abandon and just go for claude code.