[BUG] Google AI Pro quota not resetting on 5-hour cycle - 3 weeks unresolved, systemic issue (Cases 9-2544000039911, 6-4447000039738)

Google Antigravity
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I am a Google AI Pro subscriber (2 TB, $19.99/month) experiencing a confirmed backend quota provisioning bug that has made my subscription effectively non-functional for 3 weeks. I am posting here after exhausting the standard support loop with no resolution.

ISSUE SUMMARY

Instead of the advertised 5-hour quota refresh cycle for Pro subscribers, Gemini Pro and Claude are locked into 7-day reset cycles. Only Gemini Flash maintains the correct 5-hour reset behavior. This means the primary models I pay for are unavailable for the vast majority of each week.

TIMELINE

  • February 1: Issue first reported to Google One support
  • February 9: Specialist Helen confirmed escalation to higher team, promised immediate email updates
  • February 13: No update received, opened new chat (Case 5-1732000040733), confirmed case still under investigation
  • February 15: Email from specialist Peter: “still checking your case, this may take longer than expected”
  • February 21: Follow-up email to Peter with additional detail, received generic acknowledgment

3 weeks. No resolution. No ETA. No workaround provided.

ACCOUNT VERIFICATION

  • Plan confirmed in Google One settings: Google AI Pro (2 TB) at $19.99/month
  • This is not a plan mismatch issue
  • Troubleshooting already completed: signed out and back in, cleared cached auth data, verified subscription is active

WORSENING CONDITION

Since the Gemini 3.1 rollout, the situation has worsened. Gemini 3.1 consumes weekly quota significantly faster than Gemini 3, meaning that even after the weekly reset, usable time before lockout has decreased further.

THIS IS A SYSTEMIC ISSUE

I am aware this is not isolated to my account. I can see reports from other Pro subscribers dating back to January 21, 2026 describing identical symptoms: 4-day, 6-day, 7-day, and 10-day lockouts instead of 5-hour resets. The issue appears to have originated or worsened with the 1.15.6 update.

Threads I am aware of:

  • “Antigravity Quota Not Working as Advertised (10-Day Lockout)” - January 28
  • “Antigravity trigger Model quota limit weekly cooldown after version update” - January 24
  • “Google AI Pro: Quota limits not resetting every 5 hours as advertised” - February 17

WHAT I AM ASKING FOR

  1. Confirmation from a Google engineer or product manager that this is a known bug on the engineering backlog
  2. An estimated resolution date
  3. A bridge solution (manual quota reset or temporary Ultra access) while the fix is in progress

I am not asking for a refund. I paid for a tool that works as advertised, and I want it to work. After 3 weeks and 5 separate support contacts with no substantive response, I am bringing this to the developer forum in hopes of reaching someone with visibility into the engineering status.

Case IDs for reference: 9-2544000039911, 6-4447000039738, 5-1732000040733

11 Likes
The "Pro" Tier Lockout: A Post-Mortem on Google’s $20/Month Ghost Town
2

This is frustrating and makes it Antigravity basically useless.

1 Like
3

I am on the Ultra plan and amseeing the same issue. I’m seeing a 7 day refresh cycle basically rendering AntiGravity useless. I need this so be fixed asap or all my client work is halted. essentially. Shy of switching to Gemini CLI. It is a shame because I absolutely love using Antigravity.

1 Like