[Bug] Google account suddenly became ineligible for Antigravity IDE while another Gmail account works on the same machine

Google Antigravity
1

Summary

My primary Google account suddenly became ineligible for Antigravity IDE today.

The same Antigravity IDE installation, the same Mac, and the same network work perfectly with another Gmail account.

This appears to be an account-specific backend issue rather than a client or network issue.

Environment

  • macOS
  • Latest Antigravity IDE
  • Google AI Pro subscriber (affected account)
  • Same machine
  • Same network

Expected behavior

My primary Google account should be able to sign in successfully, as it has been working normally for weeks.

Actual behavior

After signing in, Antigravity displays:

Sorry, this account is ineligible to use Antigravity IDE because it is not currently available in your location.

Troubleshooting already performed

I have already tried:

  • Removing Antigravity from Google Linked Apps
  • Signing in again
  • Restarting the IDE
  • Reinstalling Antigravity IDE

None of the above resolved the issue.

Important finding

On the same Mac, same Antigravity IDE, and same network:

:white_check_mark: Another personal Gmail account signs in successfully.

:cross_mark: Only my primary Google account fails.

This strongly suggests the issue is account-specific rather than client-side.

Developer Tools logs

The Network panel shows:

POST … GetUserStatus

returns

HTTP 500 Internal Server Error

The console also reports:

Quota Update: No models available
failed to resolve cascade config
MODEL_PLACEHOLDER_M71
model not found

This looks like the backend failed to return the model entitlement for my account.

Additional information

  • This account worked normally until yesterday.
  • I did not change my location.
  • I did not change my Google account.
  • I did not change my computer.
  • The issue appeared suddenly.

Could someone from the Antigravity team please check whether my account has been incorrectly marked as ineligible or whether its model entitlement has become corrupted?

I’m happy to provide my Google account email privately if needed.

Thank you.

2

Hi @xcrossed_xcrossed

  • Reauthenticate the account:

    • Go to your Google Account Connections.
    • Look for entries named Antigravity, Gemini Code Assist, or Gemini CLI.
    • Select each one and click Delete all connections.
    • Log out of the Antigravity IDE, clear your browser’s cache, and then try signing in again.

  • Force to clear cached session tokens in the IDE:

    • In the Antigravity IDE, open the Command Palette (Ctrl+Shift+P on Windows/Linux or Cmd+Shift+P on macOS).
    • Search for and execute the command: Antigravity: Reset onboarding.
    • Complete the setup and login flow again.

  • Verify Eligibility:

    • Ensure the home country in your Google Account profile (especially your Google Pay address) is set to a supported region.
    • Antigravity requires users to be 18+. Make sure your birth date is verified at myaccount.google.com/age-verification.