Title: Account Locked: “One-off payment” verification hold on Tier 1 Gemini 3.1 Flash Lite Project
Body:
Issue Overview:
My Google AI Studio playground has been completely blocked for 3 days with a “Your prepay credits are depleted” error, even though my total spend sits at A$23.03 out of a A$25.00 cap.
I have just discovered a hard billing warning on my primary Google Account security console stating: “Google Cloud 01D804-4F8C92-C474..: Your service requires a one-off payment of at least A$20.00 to become active.”
Account Details for Support Reference:
- Project Name: Gemini Project
- Project ID: gen-lang-client-08224598..
- Billing Account ID Reference: 01D804-4F8C92-C474..
Why this requires engineering review:
- Mistaken Abuse Flag: This account was upgraded to Tier 1 pay-as-you-go using a legitimate payment method and was functioning normally before a sudden freeze.
- Metrics Intact: My rate limits dashboard shows a peak of only 428 requests out of a 150K daily allowance.
I need a community manager or platform engineer to review this hold and clear the preventative freeze on this specific Project ID so I can resume development. Thank you.
This should be an easy exercise and not an exacerbating one.
User friendly is the key word, too many hoops to jump and I am now totally confused. I dont see how its possible for me to eat $25 credit in a small sitting.
Or Have I?