Hi,
I have an active Google AI Pro subscription which gives me $10 monthly Gen AI & Cloud credits via the Google Developer Program.
Current situation:
- The credits are correctly issued and visible in Google Cloud Billing > Credits (CREDIT_TYPE_MONTHLY, “Disponible”, ~10$ remaining)
Problem:
Every time I try to use AI Studio or generate an API key, I get redirected to the “Acheter des crédits” page with $0 Prepay balance. The system refuses to use my existing Developer Program credits.
I already:
-
Re-applied the benefit in My Benefits
-
Created new projects
-
Contacted Google Cloud Billing Support
The support agent confirmed it’s a known “handshake issue” between Developer credits and the new Prepay system, and said an initial top-up ($10–25) is required to unlock the Paid Tier.
Question:
-
Is there currently any workaround to use the Developer credits without doing the initial Prepay?
-
Or can the team help manually sync/apply these credits?
This seems to affect quite a few users recently. Any update or official solution would be appreciated.
Screenshots attached:
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Google Cloud Credits page
-
My Benefits credits
Thank you!

